{"id":784,"date":"2026-07-12T17:29:54","date_gmt":"2026-07-12T23:29:54","guid":{"rendered":"https:\/\/yumboxcr.com\/?page_id=784"},"modified":"2026-07-12T17:30:02","modified_gmt":"2026-07-12T23:30:02","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/yumboxcr.com\/en\/preguntas-frecuentes\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"yumbox-faq-contenedor\">\n                    <div class=\"yumbox-faq-item\">\n                <button type=\"button\" class=\"yumbox-faq-pregunta\" aria-expanded=\"false\">\n                    <span>Can I order just proteins?<\/span>\n                    <span class=\"yumbox-faq-icono\">+<\/span>\n                <\/button>\n                <div class=\"yumbox-faq-respuesta\">\n                    <p>Yes! You build your week however you like: choose only the proteins, sides, or dishes you enjoy most, in the quantities you need. You never have to eat something you don't like or can't eat.<\/p>\n                                    <\/div>\n            <\/div>\n                    <div class=\"yumbox-faq-item\">\n                <button type=\"button\" class=\"yumbox-faq-pregunta\" aria-expanded=\"false\">\n                    <span>What days and times do you deliver?<\/span>\n                    <span class=\"yumbox-faq-icono\">+<\/span>\n                <\/button>\n                <div class=\"yumbox-faq-respuesta\">\n                    <p>We deliver on Sundays (or Mondays in some cases) between 9:00 a.m. and 12:00 p.m. We'll let you know when we're on our way with your order.<\/p>\n                                    <\/div>\n            <\/div>\n                    <div class=\"yumbox-faq-item\">\n                <button type=\"button\" class=\"yumbox-faq-pregunta\" aria-expanded=\"false\">\n                    <span>What if I have a food allergy or intolerance?<\/span>\n                    <span class=\"yumbox-faq-icono\">+<\/span>\n                <\/button>\n                <div class=\"yumbox-faq-respuesta\">\n                    <p>First, let us know so we can tell you whether any of the week's dishes contain an ingredient related to your allergy or intolerance. We take great care to avoid cross-contamination to keep our customers safe. The weekly menu includes icons for the main allergens so they're easy to spot. In some cases, we can adjust a dish depending on the recipe. For example, if there's a shrimp bowl, we can make it with chicken for you.<\/p>\n                                    <\/div>\n            <\/div>\n                    <div class=\"yumbox-faq-item\">\n                <button type=\"button\" class=\"yumbox-faq-pregunta\" aria-expanded=\"false\">\n                    <span>How does YumBox work?<\/span>\n                    <span class=\"yumbox-faq-icono\">+<\/span>\n                <\/button>\n                <div class=\"yumbox-faq-respuesta\">\n                    <p>It's simple: our menu changes every week. Place your order before Wednesday (on WhatsApp or our website), confirm your payment before Thursday, and you're all set! We deliver everything on Sunday.<\/p>\n                                    <\/div>\n            <\/div>\n                    <div class=\"yumbox-faq-item\">\n                <button type=\"button\" class=\"yumbox-faq-pregunta\" aria-expanded=\"false\">\n                    <span>Do you offer meal packages?<\/span>\n                    <span class=\"yumbox-faq-icono\">+<\/span>\n                <\/button>\n                <div class=\"yumbox-faq-respuesta\">\n                    <p>We don't offer fixed packages, so you have complete freedom to build your week however you like. Plus, if you order 5 or more products from any menu, you get an automatic discount.<\/p>\n                                    <\/div>\n            <\/div>\n                    <div class=\"yumbox-faq-item\">\n                <button type=\"button\" class=\"yumbox-faq-pregunta\" aria-expanded=\"false\">\n                    <span>What payment methods do you accept?<\/span>\n                    <span class=\"yumbox-faq-icono\">+<\/span>\n                <\/button>\n                <div class=\"yumbox-faq-respuesta\">\n                    <p>We accept SINPE M\u00f3vil (Costa Rica's mobile payment system), card (on our website or through a payment link), and bank transfer, whichever works best for you. Just remember to confirm your payment before Thursday to secure your order.<\/p>\n                                    <\/div>\n            <\/div>\n                    <div class=\"yumbox-faq-item\">\n                <button type=\"button\" class=\"yumbox-faq-pregunta\" aria-expanded=\"false\">\n                    <span>How does the referral program work?<\/span>\n                    <span class=\"yumbox-faq-icono\">+<\/span>\n                <\/button>\n                <div class=\"yumbox-faq-respuesta\">\n                    <p>Good things are meant to be shared! We'll give you a unique code to share with friends and family. When they use it on their first order, you both win: they get perks on their first 2 orders, and you earn rewards for every person you refer. Ask for your code on WhatsApp.<\/p>\n                                    <\/div>\n            <\/div>\n                    <div class=\"yumbox-faq-item\">\n                <button type=\"button\" class=\"yumbox-faq-pregunta\" aria-expanded=\"false\">\n                    <span>How big are the portions?<\/span>\n                    <span class=\"yumbox-faq-icono\">+<\/span>\n                <\/button>\n                <div class=\"yumbox-faq-respuesta\">\n                    <p>Our portions are designed to help you eat a balanced, varied diet.<\/p>\n                                            <img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/yumboxcr.com\/wp-content\/uploads\/2026\/07\/Rangos-porciones.webp?ssl=1\" alt=\"Rangos de porciones YumBox\" style=\"max-width:100%; height:auto; border-radius:8px; margin-top:10px;\" \/>\n                                    <\/div>\n            <\/div>\n                    <div class=\"yumbox-faq-item\">\n                <button type=\"button\" class=\"yumbox-faq-pregunta\" aria-expanded=\"false\">\n                    <span>I received my meals. Do I need to freeze them?<\/span>\n                    <span class=\"yumbox-faq-icono\">+<\/span>\n                <\/button>\n                <div class=\"yumbox-faq-respuesta\">\n                    <p>There's no need. Our meals are vacuum-sealed, so they stay fresh in the fridge for several days. Each product is clearly labeled with its production date and use-by date. If you won't eat it that week, you can freeze it with no problem.<\/p>\n                                    <\/div>\n            <\/div>\n                    <div class=\"yumbox-faq-item\">\n                <button type=\"button\" class=\"yumbox-faq-pregunta\" aria-expanded=\"false\">\n                    <span>Is there a minimum order?<\/span>\n                    <span class=\"yumbox-faq-icono\">+<\/span>\n                <\/button>\n                <div class=\"yumbox-faq-respuesta\">\n                    <p>There's no minimum order at YumBox. You can order as much food as you need for the week. However, we recommend ordering at least 5 products so you qualify for our volume discount.<\/p>\n                                    <\/div>\n            <\/div>\n            <\/div>\n\n    <style>\n        .yumbox-faq-contenedor {\n            max-width: 720px;\n            margin: 0 auto;\n        }\n        .yumbox-faq-item {\n            border-bottom: 1px solid #d8d3b8;\n        }\n        .yumbox-faq-pregunta {\n            width: 100%;\n            display: flex;\n            justify-content: space-between;\n            align-items: center;\n            gap: 12px;\n            background: none;\n            border: none;\n            text-align: left;\n            padding: 16px 4px;\n            font-size: 16px;\n            font-weight: 600;\n            color: #898E31;\n            cursor: pointer;\n        }\n        .yumbox-faq-icono {\n            flex-shrink: 0;\n            font-size: 20px;\n            font-weight: bold;\n            color: #DD631E;\n            transition: transform 0.2s ease;\n        }\n        .yumbox-faq-item.yumbox-faq-abierto .yumbox-faq-icono {\n            transform: rotate(45deg);\n        }\n        .yumbox-faq-respuesta {\n            max-height: 0;\n            overflow: hidden;\n            transition: max-height 0.3s ease;\n            padding: 0 4px;\n        }\n        .yumbox-faq-item.yumbox-faq-abierto .yumbox-faq-respuesta {\n            padding-bottom: 16px;\n        }\n        .yumbox-faq-respuesta p {\n            margin: 0;\n            line-height: 1.6;\n            color: #444;\n        }\n    <\/style>\n\n    <script>\n    function yumboxAjustarAlturaFaq( item ) {\n        var respuesta = item.querySelector( '.yumbox-faq-respuesta' );\n        if ( item.classList.contains( 'yumbox-faq-abierto' ) ) {\n            \/\/ scrollHeight = la altura REAL que necesita el contenido (texto + imagen si tiene),\n            \/\/ sin importar qu\u00e9 tan alto sea \u2014 as\u00ed nunca se corta.\n            respuesta.style.maxHeight = respuesta.scrollHeight + 'px';\n        } else {\n            respuesta.style.maxHeight = '0px';\n        }\n    }\n\n    document.addEventListener( 'click', function ( e ) {\n        var boton = e.target.closest( '.yumbox-faq-pregunta' );\n        if ( ! boton ) {\n            return;\n        }\n        var item = boton.closest( '.yumbox-faq-item' );\n        var estaAbierto = item.classList.contains( 'yumbox-faq-abierto' );\n\n        item.classList.toggle( 'yumbox-faq-abierto', ! estaAbierto );\n        boton.setAttribute( 'aria-expanded', ! estaAbierto ? 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